Since most of these devices are remote this is incredibly frustrating to try and troubleshoot through.ĮDIT: Updating to the latest version of the installer resolved the issue. If I attempt to do this remotely with taskkill the install is interrupted, regardless of which one I pick. If I select the one with the higher memory usage (system or user, doesn't seem to matter) and kill that process the install proceeds. If I hop on these devices with the stuck install and open taskmanager there will be two officeclicktorun.exes running, one in the system context and one in the user context. 12:09:00.143 SETUP (0x1750) 0x313c Telemetry Rules Engine a1e9e Medium Processing data collector events 12:09:00.143 SETUP (0x1750) 0x313c Telemetry Rules Engine a1nzp Medium TimerWorker started. Microsoft Office Installation Hangs You can temporarily stop the Print Spooler service, try to install Office again and then restart the service to fix the. In the 'hostname-date-time.log' file that is generated during the install I see the same 19 lines repeated every 3 minutes for as long as I want to let the install run. On some devices the install will run then get stuck at a certain point. I keep encountering this odd install issue while deploying O365.
